The “Review widgets” page generates the embed code for your reviews on your own website. You pick a display, adjust it and copy the code. The widgets are standalone applications that you embed in one step. They update automatically.
At a glance
Where: in the dashboard under Marketing > Review widgets.
Subscription: The page has no subscription lock. Which review sources go into the overall rating shown does depend on your subscription, though (see below).
Choice: six displays (the All-in-One widget comes in two positions), five languages and four switches.
Preview: you see the widget with your real data and copy the code with one button.
Score: A widget that was loaded in the last 10 days adds 100 points to the Reputation score.
How it works
In a wide view, the page has two columns. The settings are on the left, on the right you see the chosen widget with the code below it. In a narrow view, they are stacked.
The code has two parts: a script tag that loads the widget from Feedbax, and an element with your profile’s identifier and your settings. Copy both parts together. The “Copy code” button does that for you. The widget loads its data itself, so you do not have to change the code when new reviews come in.
When the language or a switch changes, the page rebuilds the code. Until it is ready, a placeholder appears instead of the preview. Only copy the code once the preview looks the way you want it.
The displays
The “Widget type” field lists the displays. Above the preview you see the name and description of the chosen widget. Only one display is chosen at a time.
| Entry in the field | What it shows | Note |
|---|---|---|
| All-in-One widget: Option 1: fixed left | All the key information in one widget: your overall rating, the number of your reviews and the sources. When you move the mouse over the widget, you see more. | Fixed to the left edge of the page. The copied code always carries the setting “fixed”. |
| All-in-One widget: Option 2: fixed right | The same as Option 1. | Fixed to the right edge of the page. |
| Premium widget | The same information in a more elaborate design: overall rating, number of reviews and sources. | |
| Review widget | Shows your ten most recent and best reviews in a slider, with at least four stars and at least 100 characters. | Good for a references page, because real customer voices appear instead of just a number. |
| Feedback widget | Collects customer reviews directly from your website. The widget leads to your page for collecting reviews. | Not a display widget but a tool for collecting. |
| Compact widget | A small display for any place on your website. | Works well for footers and contact pages. |
| Horizontal widget | A minimalist overview of your overall rating, the number of your reviews and the sources. | The full view needs a minimum width of 690 pixels. |
The settings
Under each switch it says which widgets it applies to, for example “Applies to all widgets except the fixed ones”.
| Setting | What it does | Applies to |
|---|---|---|
| Widget type | Chooses the display. | |
| Language | Chooses the language of the widget texts: English, Deutsch, Nederlands, Français or Español. The preset is the language of your dashboard interface. | all widgets |
| Dark background | Sets the widget up for dark pages. The preview appears on a dark background. | all widgets |
| Center | Puts the widget in the middle. | all widgets except the fixed ones |
| Remove shadows | Takes out the shadow if your design is flat. | All-in-One, Premium, Review and Feedback |
| Remove gradient | Takes out the color gradient. | All-in-One, Premium and Review |
Embedding a widget
In the dashboard, open Marketing > Review widgets.
Choose the display under “Widget type”.
Set the “Language” to the language of your website.
Set the switches that fit your design and check the preview.
Click “Copy code”. The button briefly shows “Copied” once the code is on the clipboard.
Paste the code into the BODY of your website, where the widget should appear. The page puts it like this: “Copy the code into the BODY of your website, where the widget should appear.”
Save and publish the page.
If you want to use several displays, for example the Compact widget in the footer and the Review widget on the references page, choose each one separately and copy its code.
Which reviews the overall rating includes
The widgets show your overall rating. It is made up of your approved Feedbax reviews and the reviews from the connected platforms. Which platforms count depends on the subscription. Hidden reviews do not count.
| Subscription | These sources count |
|---|---|
| no subscription (Starter) | Feedbax, Google, Trusted Shops |
| Business | plus Trustpilot and ProvenExpert |
| Premium and Enterprise | plus Sortlist, Clutch, GoodFirms, DesignRush and G2 |
How to connect platforms is explained in Integrating reviews from other platforms. Which subscriptions exist is explained in Which subscriptions does Feedbax offer?.
Effect on the Feedbax score
A widget affects the Reputation score directly. If one of your widgets is loaded in the last 10 days, you get 100 points on the Reputation score. If the 10-day window runs out without a widget being loaded, the points drop away again. So put the widget on a page with regular visits, for example in the footer. Every widget type counts. Calls from addresses that contain “localhost”, “feedbax”, “test.” or “staging.” do not count.
In the Ranking, the column “Uses widgets” shows whether a provider uses widgets. How the score comes about overall is explained in What is the Feedbax score?.
Frequently asked questions
Do I need a subscription for the review widgets?
There is no subscription lock on the page. The subscription only determines which review sources go into your overall rating.
Do I have to change the code when new reviews come in?
No. The widget updates automatically and always shows the current status.
Why does my widget show nothing?
Check that both parts of the code are in the BODY, the script tag and the element. Also check that the page the code is on is published.
The horizontal widget looks cut off.
The Horizontal widget needs a minimum width of 690 pixels for the full view. In a narrower column, use the Compact widget or the Premium widget.
Why don’t I get the 100 points?
The widget must have been loaded in the last 10 days. Check that the code is on a published page with regular visits. Calls from test and development addresses do not count. The points appear with the next recalculation of the score, see How often is my Feedbax score updated?.
Can I change the language afterwards?
Yes. Change the “Language” and copy the new code. The old code stays in the old language until you replace it.
What is the difference from the Top Rated Badge?
A widget is embedded with code and shows your current status. The Top Rated Badge is an image file that you download.