Feedbax has four plans: Starter, Business, Premium and Enterprise. On top of that there is Tender Access, a plan of its own for public tenders only. Starter is free. Every plan from Business upwards brings three things: your advanced company profile, the public tenders and your LeadWin agent.
You pay yearly or quarterly. Yearly is cheaper, you save up to 33%. All prices are net. VAT is only added for a billing address in Germany. The current prices are also on the pricing page: app.feedbax.ai/pricing.
This article first explains what each feature actually does for you. The full comparison table is at the bottom.
At a glance
- Starter (€0): your company profile is listed and you collect reviews. You cannot apply for projects.
- Tender Access (from €19 / month): everything for public tenders, without limits. Everything else stays at the Starter level.
- Business (from €59 / month): the plan from which Feedbax brings you work. Project inquiries, tenders, credit and LeadWin Basic.
- Premium (from €89 / month): the plan for visibility. All review sources count, your profile becomes a sales page, plus LeadWin Pro.
- Enterprise (from €199 / month): for providers who use Feedbax as a regular sales channel. Unlimited locations and case studies, the largest credit and LeadWin Scale.
Prices: yearly or quarterly
Every paid plan comes with two billing options. You choose when you book. Paying yearly gives you the lower monthly price.
| Plan | Yearly | Quarterly | Saving when paying yearly |
|---|---|---|---|
| Tender Access | €19 / month, €228 per year | €29 / month, €87 every 3 months | €120 a year |
| Business | €59 / month, €708 per year | €89 / month, €267 every 3 months | €360 a year |
| Premium | €89 / month, €1,068 per year | €129 / month, €387 every 3 months | €480 a year |
| Enterprise | €199 / month, €2,388 per year | €289 / month, €867 every 3 months | €1,080 a year |
An example: paid quarterly, Premium costs €1,548 a year, paid yearly €1,068. Committing for a year saves you almost a third.
Public tenders
Tender Access and every plan from Business upwards open the whole tender area: public tenders in full depth, tender fits, unrestricted filtering, document analysis, requirements, follow and notifications, bidder questions, required evidence and full AI analyses. These are contracts that would otherwise get lost in the procurement portals.
A tender fit checks for you whether a tender really suits your business before you spend time on a bid. Fits are unlimited in each of these plans. A bid the fit advises against is a bid you never write. That saves hours.
Tender Access or Business? Tender Access unlocks the tenders only. Business includes them too and adds your advanced company profile, project inquiries, credit and LeadWin Basic. The area itself is explained in Public tenders on Feedbax: the overview. How to book and manage Tender Access is in Tender Access: booking, managing, cancelling.
LeadWin included
Every Feedbax plan includes a LeadWin plan. LeadWin is the AI agent for lead generation on your website: it answers your visitors' questions and guides them to an inquiry or an appointment. So you do not book LeadWin separately.
- Starter and Tender Access: LeadWin Free with 10 conversations per month.
- Business: LeadWin Basic with 50 conversations per month, booking in the chat, the speech bubble above the launcher and live search on your website.
- Premium: LeadWin Pro with 100 conversations per month per agent and 2 LeadWin agents. It adds visitor intelligence with timelines and alerts and automatic speech bubbles per page, and the LeadWin branding goes away.
- Enterprise: LeadWin Scale with 250 conversations per month per agent and 3 LeadWin agents.
If you need more conversations, you pay for them with your Feedbax credit. Websites and knowledge pages per agent are in the table below. Everything else is explained in LeadWin in your Feedbax plan: what's included.
Winning work
Applying to project inquiries
This is the hard line between Starter and Business. With Starter and with Tender Access you cannot apply to any project inquiry. You see the inquiries, but the application wizard stays closed. From Business it is open.
Credit and the top-up bonus
You use credit to pay for applications to project inquiries, featured placements in the directories and extra LeadWin conversations. Two things depend on your plan:
- Yearly credit: Business €200, Premium €300, Enterprise €400. Enterprise also receives €600 a year that can only be used for featured placements.
- Bonus on every top-up: Business 20%, Premium 60%, Enterprise 100%.
The bonus is the line that moves the most money and is the easiest to overlook. If you top up €500, you receive €600 of credit with Business, €800 with Premium and €1,000 with Enterprise. The difference in price between Business and Premium is often recovered with the first top-up. More in What is Feedbax credit? and Topping up your credit and securing the plan bonus.
Visibility in the directories
Where you appear in the list
In the directories, each plan ranks above the one below it: Enterprise above Premium, Premium above Business, Business above Starter. Starter and Tender Access rank above profiles that are not verified. This applies at the same score. A good score and a higher plan therefore reinforce each other.
Booking a featured placement
From Business you can use credit to place yourself at the very top of a directory, regardless of your score. Enterprise includes an extra €600 a year for this. How it works is described in Top placement: appearing at the top of the directories.
Reviews
Which sources you can connect
- Starter and Tender Access: Google.
- From Business: Trustpilot and ProvenExpert as well.
- From Premium: Sortlist, Clutch, GoodFirms and DesignRush as well.
Which sources count towards your score
This is the more important point, and it is not in any table row. The same tiers apply to the reputation score:
- With Starter and Tender Access, only Google reviews count.
- From Business, Trustpilot and ProvenExpert are added.
- From Premium, all connected sources count.
If you have forty Clutch reviews and do not book Premium, they do nothing for your ranking. Details in Integrating reviews from other portals.
How often reviews are updated
Feedbax updates the connected reviews automatically: Starter and Tender Access every 8 weeks, Business every 4, Premium every 2 and Enterprise every week. You can update manually in every plan. More often means a new five-star review affects your score sooner.
Phone-collected reviews
Feedbax calls your client and writes a detailed review from the conversation. Business includes 1, Premium 3 and Enterprise 6 per year. More cost €149, €129 or €99 each, depending on the plan. These are the most valuable reviews you can get: a Feedbax review weighs eight times as much in the reputation score as an imported one. See Reading and commenting on your Feedbax reviews.
Replying to reviews
From Business you can comment publicly under every approved review, and Feedbax notifies you of every new review. With criticism, your reply is often worth more than the review itself, because future clients see how you handle it.
Every plan includes unlimited online reviews, automatic translation, the top provider seals and the review widgets for your website.
Your profile
A profile that can show more sells better. These areas depend on your plan:
- Social media links, FAQ, awards and partner statuses, industries and client sizes: from Business.
- Listed locations: Starter and Tender Access 1, Business 2, Premium 4, Enterprise unlimited. Each location puts you into the regional directories.
- Case studies: Starter and Tender Access 3, Business 12, Premium 20, Enterprise unlimited. Case studies count twice: they convince the reader and they feed into the delivery score, especially when they match the directory.
- Blog articles: Business 1, Premium 2, Enterprise 4 per year.
- SEO backlink to your website: from Premium.
- Custom call to action: from Premium. Instead of the standard button, your own call to action appears in the profile.
- Hide alternatives on your profile: from Premium. Without it, Feedbax shows competitors next to your profile.
What a profile needs for approval is described in What your profile needs for approval.
Team and support
- Additional admins: 2 with Premium and Enterprise. Three people from your company can then maintain the profile, instead of everything depending on one login.
- Priority support: from Business.
Compare all features
The prices in the table header apply when you pay yearly.
| Starter €0 | Tender Access from €19 / month | Business from €59 / month | Premium from €89 / month | Enterprise from €199 / month | |
|---|---|---|---|---|---|
| Public tenders | |||||
| Public tenders | ❌ | ✅ | ✅ | ✅ | ✅ |
| Tender fits | ❌ | ✅ | ✅ | ✅ | ✅ |
| Unrestricted filtering | ❌ | ✅ | ✅ | ✅ | ✅ |
| Document analysis | ❌ | ✅ | ✅ | ✅ | ✅ |
| Requirements | ❌ | ✅ | ✅ | ✅ | ✅ |
| Follow and notifications | ❌ | ✅ | ✅ | ✅ | ✅ |
| Bidder questions | ❌ | ✅ | ✅ | ✅ | ✅ |
| Required evidence | ❌ | ✅ | ✅ | ✅ | ✅ |
| Full AI analyses | ❌ | ✅ | ✅ | ✅ | ✅ |
| LeadWin included | |||||
| Included LeadWin plan | Free | Free | Basic | Pro | Scale |
| Conversations per month per agent | 10 | 10 | 50 | 100 | 250 |
| LeadWin agents | 1 | 1 | 1 | 2 | 3 |
| Websites per agent | 1 | 1 | 1 | 5 | 10 |
| Knowledge pages per agent | 3 | 3 | 50 | 150 | 250 |
| Booking in the chat | ❌ | ❌ | ✅ | ✅ | ✅ |
| Visitor intelligence with timelines and alerts | ❌ | ❌ | ❌ | ✅ | ✅ |
| No LeadWin branding | ❌ | ❌ | ❌ | ✅ | ✅ |
| Leads and credit | |||||
| Apply to project inquiries | ❌ | ❌ | ✅ | ✅ | ✅ |
| Yearly credit | ❌ | ❌ | €200 per year | €300 per year | €400 per year |
| Credit top-up bonus | ❌ | ❌ | 20% of the top-up amount | 60% of the top-up amount | 100% of the top-up amount |
| Book featured placements with credit | ❌ | ❌ | ✅ | ✅ | ✅ |
| Extra credit for featured placements | ❌ | ❌ | ❌ | ❌ | €600 per year |
| Profile and visibility | |||||
| Company profile | ✅ | ✅ | ✅ | ✅ | ✅ |
| Listed locations | 1 | 1 | 2 | 4 | Unlimited |
| Case studies | 3 | 3 | 12 | 20 | Unlimited |
| Blog articles per year | ❌ | ❌ | 1 | 2 | 4 |
| Social media links | ❌ | ❌ | ✅ | ✅ | ✅ |
| FAQ in your profile | ❌ | ❌ | ✅ | ✅ | ✅ |
| Awards and partner statuses | ❌ | ❌ | ✅ | ✅ | ✅ |
| Industries and client sizes | ❌ | ❌ | ✅ | ✅ | ✅ |
| Custom call to action | ❌ | ❌ | ❌ | ✅ | ✅ |
| SEO backlink | ❌ | ❌ | ❌ | ✅ | ✅ |
| Hide alternatives on your profile | ❌ | ❌ | ❌ | ✅ | ✅ |
| Additional admins | ❌ | ❌ | ❌ | 2 | 2 |
| Directory ranking | above unverified profiles | above unverified profiles | above Starter | above Business | above Premium |
| Reviews | |||||
| Unlimited online reviews | ✅ | ✅ | ✅ | ✅ | ✅ |
| Manual update of integrated reviews | ✅ | ✅ | ✅ | ✅ | ✅ |
| Integrate Google reviews | ✅ | ✅ | ✅ | ✅ | ✅ |
| Automatic review translation | ✅ | ✅ | ✅ | ✅ | ✅ |
| Top provider seals | ✅ | ✅ | ✅ | ✅ | ✅ |
| Review widgets for your website | ✅ | ✅ | ✅ | ✅ | ✅ |
| Auto-update of integrated reviews | every 8 weeks | every 8 weeks | every 4 weeks | every 2 weeks | weekly |
| Integrate Trustpilot reviews | ❌ | ❌ | ✅ | ✅ | ✅ |
| Integrate ProvenExpert reviews | ❌ | ❌ | ✅ | ✅ | ✅ |
| Comment on reviews | ❌ | ❌ | ✅ | ✅ | ✅ |
| New review notifications | ❌ | ❌ | ✅ | ✅ | ✅ |
| Integrate Sortlist reviews | ❌ | ❌ | ❌ | ✅ | ✅ |
| Integrate Clutch reviews | ❌ | ❌ | ❌ | ✅ | ✅ |
| Integrate GoodFirms reviews | ❌ | ❌ | ❌ | ✅ | ✅ |
| Integrate DesignRush reviews | ❌ | ❌ | ❌ | ✅ | ✅ |
| Phone-collected reviews included | ❌ | ❌ | 1 per year | 3 per year | 6 per year |
| Additional phone-collected reviews | ❌ | ❌ | €149 each | €129 each | €99 each |
| Support | |||||
| Priority support | ❌ | ❌ | ✅ | ✅ | ✅ |
Which plan suits you
- You want to be found and collect reviews: Starter is enough.
- You only want public tenders: Tender Access.
- You want to win work through Feedbax, including project inquiries: Business is the minimum. With a smaller plan you cannot apply.
- You have reviews on Clutch, GoodFirms, DesignRush or Sortlist, you top up credit regularly, or you want LeadWin on several websites: Premium. The sources then count towards your score, and the bonus is three times that of Business.
- You use Feedbax as a regular sales channel, with several locations and ongoing featured placements: Enterprise.
Frequently asked questions
Where do I book a plan?
On the pricing page: app.feedbax.ai/pricing. Under Manage subscription in your account you can move a running plan to a larger one at any time.
Can I pay quarterly?
Yes. Every plan is available yearly or quarterly, and you choose when you book. Paying yearly costs less overall.
Are the prices net or gross?
Net. German VAT (19%) is only added if your billing address is in Germany. From another EU country you book with your VAT ID under the reverse charge procedure, without German VAT. Outside the EU, no German VAT applies.
I have Tender Access. How do I switch to Business?
Book Business, Premium or Enterprise directly on the pricing page. Your Tender Access then ends, and Feedbax refunds the unused part pro rata.
Do I need LeadWin on top?
No. Business includes LeadWin Basic, Premium includes LeadWin Pro and Enterprise includes LeadWin Scale. You pay for extra conversations with your Feedbax credit.
Do I lose my data if I downgrade?
No. Your reviews, case studies and locations stay stored. Anything above the new allowance is no longer shown publicly, though, and sources the smaller plan does not include no longer count towards your score.
Does credit I already topped up still count if I switch?
Yes. Credit stays credit. The bonus depends on the plan that was active at the time of the top-up.
Do I need a plan for my business to appear in the directories at all?
No. With Starter you are listed too, above profiles that are not verified, but behind all providers with Business, Premium or Enterprise.