Under “Notifications”, you decide which emails Feedbax sends you and in which language. Five switches control the emails, and one selection field controls the language. The setting applies to your company profile, not to an individual person.
At a glance
- Where: Area “Plan & account”, entry “Notifications”.
- Subscription: Available in every subscription.
- Saving: The switches only take effect after you click “Save”. If you switch sections before that, your changes are lost.
- Without a saved setting: A new profile starts with all five switches on. If a profile has no saved setting at all, all five are off. The language stays on “Please select” until you choose one.
- Admin view: An administrator who is viewing your dashboard saves for your profile, not for their own.
The introductory sentence at the top reads: “Set your preferences for email notifications.” While the page loads, grey placeholders hold the space.
The two cards with the five switches
The “Requests and tenders” card
| Switch | What it stands for | Where to go next |
|---|---|---|
| “Project requests” | Emails about new project requests that match the services you saved. This is the most important switch if you want to win jobs through Feedbax: requests have an application deadline, and it runs out whether you have seen the request or not. | Notification about new project requests, Project requests |
| “Public tenders” | Emails about new public tenders that match your profile. | Emails about tenders, Public tenders |
The “Tips and news from Feedbax” card
| Switch | What it stands for |
|---|---|
| “Onboarding tips” | Tips and recommendations for using the platform well, so your company gets the most out of it. They guide you through the first steps. |
| “Platform updates” | Updates about new features, benefits and services of the platform. |
| “Offers and promotions” | Discounts and notes about promotions and subscriptions. |
Each switch is an on-off switch. You can combine them as you like.
The “Email language” card
The card on the right is called “Email language”, with the note “The language you would like to receive our emails in.” The selection field offers “Please select” (no default) and five languages, each in its own name: English, Deutsch, Nederlands, Français and Español. The choice affects only the emails to you. It doesn’t change your public profile or the language of the dashboard.
If the field is on “Please select”, Feedbax picks the language by a rule of thumb. It takes into account the ending of your contact person’s email address and the country, if your profile has only one location. It is better to set the language yourself, so Feedbax doesn’t have to guess.
Saving settings
- Open “Plan & account” and there “Notifications”.
- Switch the emails you want on or off.
- On the right, choose the email language.
- Click “Save”. While saving, the button is locked.
- The message “Saved” appears.
If saving doesn’t work, “Saving did not work. Please try again.” appears. Your entries stay on the page, and you can save again right away. The emails follow the setting that was saved last. A new setting doesn’t call back emails that were already sent.
What this page doesn’t control
- Which address leads go to: That is the email address of the main contact under Contact for leads.
- What you sign in with: That is in the Account section.
- Invoice and payment emails: There is no switch for them. You find invoices in the Plan section.
- Notifications in the dashboard: The bell in the header and the “Latest news” block on the Overview run independently of these switches.
Feedbax score
Notifications don’t affect the Feedbax score. They help indirectly: if you see project requests early, you apply in time and are more likely to win jobs and reviews. Reviews are the strongest lever in the Feedbax score.
Frequently asked questions
I switched all the switches off. Will I get no emails at all now?
You no longer get any of the five emails you can control here. Emails that belong to your contract or account are not part of the switches. These include invoices and payment notices.
I don’t get emails about new project requests. Why?
Check these points one after another: Is the “Project requests” switch on, and did you save? Does the main contact under Contact for leads have a valid email address? Are services entered under Services? Without services there is no matching and therefore no requests. Also check the spam folder and have your IT allow feedbax.de.
Why are all the switches “off” although I never switched anything off?
No setting is saved for your profile, and in that case all switches count as off. New profiles, by contrast, start with all switches on. Switch on the emails you want and save.
Does the setting apply to my company or only to me?
To your company profile. There is one setting per profile, not per person. All people with access (see Account) see and change the same switches.
Why is the language on “Please select”?
You haven’t saved a language. Feedbax then guesses it. Choose a language and save, and Feedbax doesn’t have to guess.