If you have already collected reviews on DesignRush, you do not have to start from zero at Feedbax. The “DesignRush” page in the dashboard connects your DesignRush profile with Feedbax, fetches the reviews and shows you what was imported. The imported reviews appear in your profile and count toward its total number and overall rating. They count toward the Feedbax score from the Premium subscription.
At a glance
- Where: in the dashboard under Reviews > Sources > DesignRush.
- Subscription: Connecting requires at least the Premium subscription. Below that, the page is visible but locked.
- What you need: the address of your DesignRush profile or just its ID. Feedbax recognizes the ID in the address by itself.
- Amount: When connecting, Feedbax fetches the reviews that DesignRush delivers.
- Feedbax score: DesignRush reviews count toward the score from the Premium subscription.
- Update: only by hand with “Update reviews”.
How it works
You give Feedbax the address or the ID of your DesignRush profile. Feedbax saves it and fetches the reviews. From top to bottom, the page shows:
- the DesignRush logo on a white field,
- the connection card with the input field and the buttons,
- three tiles: “Number of reviews”, “Overall rating” and “Status”,
- the Latest reviews: the ten most recent saved reviews as cards,
- the collapsible section Questions and help.
The number in the “Number of reviews” tile and the overall rating are the values that DesignRush itself reports. The number can be higher than the number of reviews that Feedbax has already saved. The cards below show only the ten newest saved ones. All saved reviews from all sources appear on the page Reviews overview in one list.
Connect DesignRush
- Open Reviews > Sources > DesignRush.
- In a second tab, open your DesignRush profile and copy the address from the address bar. You can also copy just the ID.
- Paste it into the field Your DesignRush profile (ID or address). A sample, https://www.designrush.com/agency/profile/example, is shown there.
- Click Connect. While the reviews are being fetched, the button says “Please wait …”.
- A message tells you how it went. On success, the status is Connected, the tiles show the number and overall rating, and the cards show the latest reviews.
Where to find the DesignRush ID
Open your DesignRush profile. The address looks like https://www.designrush.com/agency/profile/dein-profil. The ID is the part after /profile/.
You do not have to extract the ID yourself. If you enter the whole address, Feedbax recognizes the ID. Feedbax saves it in lowercase. Feedbax does not recognize the company name alone as an ID.
What the messages after connecting mean
- Done: the DesignRush reviews were imported. The ID is correct, DesignRush delivered reviews, and they are saved.
- We found no reviews for this ID on DesignRush. Check your entry. The status stays at “Not connected”. The ID stays in the field, and you can change it.
- Please enter the ID or the address of your DesignRush profile. The field was empty, or no ID could be read from what you entered.
- This is not included in your plan. Your subscription is not enough for this source.
- That didn't work, unfortunately. Please try again later. Wait a moment and try again.
If there are no reviews yet for the saved ID, the input field stays visible and holds the ID. You can correct it there yourself. If there are reviews, the page only displays the ID, and the input field is gone. Then the Feedbax team changes the ID. Write to us via the assistant or support, and we will replace it for you.
Reading tiles, status and cards
- Number of reviews: the total number that the portal reports.
- Overall rating: the average that the portal reports, with a star icon.
- Status: Connected (green) if an ID is saved and the portal has reported at least one review. It also says that your DesignRush reviews are connected and appear in your profile. Otherwise it says Not connected (red) with the note that DesignRush is not connected yet and that the reviews appear in the profile after connecting.
Each card under Latest reviews shows the name of the reviewer, the stars with the score, the date and the text. In addition come the partial ratings Quality, Schedule, Value for money, Communication, Recommendation and Satisfaction, as far as DesignRush provides them. Without a saved review, a yellow note says “No DesignRush reviews are stored yet.”
All reviews at once
DesignRush delivers the reviews without pages. There is therefore no button for loading more: connecting and updating import everything that DesignRush delivers in one fetch.
Update reviews
If there are reviews for the ID, the card shows the ID instead of the input field and the sentence that the DesignRush reviews are not updated automatically. With Update reviews you fetch the current state immediately. If there is nothing new, the page says “We found no new reviews on DesignRush.”
Updating adds new DesignRush reviews and leaves the saved ones in place. A review that was deleted on DesignRush therefore stays at Feedbax. If it should disappear, write to us via the assistant or support.
Feedbax does not update DesignRush by itself. New DesignRush reviews only appear when you update yourself.
Every new ID and every update is also listed in your activity feed.
Questions and help on the page
At the very bottom, the section Questions and help opens. On the left are questions with answers, on the right a card for Feedbax reviews.
The questions cover:
- what the DesignRush ID is
- whether you have to enter the whole address
- how to change the ID (answer: without reviews you do it yourself, with reviews the Feedbax team changes it)
The first question is open, and you open the others with a click.
On the right, the card promotes Feedbax reviews. View Sample opens a complete sample review. Learn More explains in a window why Feedbax reviews are worthwhile. Both windows end with a button that leads to the page Request reviews.
Without the matching subscription
If you do not have a Premium subscription or higher, the page is locked. The input field and the buttons are missing. The three tiles and the Latest reviews stay visible. Above them is a card with the note Premium plan needed, the heading “Show your DesignRush reviews in your Feedbax profile” and the button Unlock. The button opens the section Plan in the dashboard.
If you have already saved reviews, the card gives their number with the addition “Already integrated, not yet visible in your profile”. This applies, for example, if you downgraded your subscription: the connection and the saved reviews stay, but they only appear in the profile again once your subscription unlocks the source.
What your subscription includes
| Subscription | Connect DesignRush | Counts in the profile (total number and overall rating) | Counts in the Feedbax score | Automatic update |
|---|---|---|---|---|
| Starter | No, the page is locked | No | No | Never, only by hand |
| Business | No, the page is locked | No | No | Never, only by hand |
| Premium | Yes | Yes | Yes | Never, only by hand |
| Enterprise | Yes | Yes | Yes | Never, only by hand |
The Premium subscription unlocks DesignRush. A higher subscription adds nothing for this source, but unlocks further sources. What each subscription includes is explained in Which subscriptions does Feedbax offer?.
Feedbax score
DesignRush reviews count in the reputation part of the Feedbax score from the Premium subscription. Every review weighs less the older it is: a review from the current month counts twice as much as one that is twelve months old.
In the score, a Feedbax review weighs eight times as much as a review from another portal. If a profile has neither Feedbax nor portal reviews, the score deducts 50 points. So a connected source is worthwhile, but it does not replace your own Feedbax reviews. More on this: How does the ranking in the directories work? and How often is my Feedbax score updated?.
Frequently asked questions
Do I need a subscription for DesignRush?
Yes, at least the Premium subscription. Below that, the page is locked.
My reviews do not appear. Why?
Usually the ID is wrong. Enter the address of your DesignRush profile or its ID, not the company name. If DesignRush reports no reviews for this ID, the status stays at “Not connected”. The ID then stays in the field, and you correct it yourself.
How often are the reviews updated?
Not by itself. You update with “Update reviews”.
Can I change the ID later?
Yes, as long as there are no reviews for the ID yet: The input field stays visible, and you correct the ID yourself. If there are already reviews, the page only displays the ID. Then write to us, and the Feedbax team will change it.
I had a review deleted on DesignRush. How does it disappear at Feedbax?
For this source, not by itself and not with “Update reviews”. Write to us, and we will remove the review.
Do DesignRush reviews count toward my Feedbax score?
Yes, from the Premium subscription. A Feedbax review does weigh eight times as much, though.
What happens if I downgrade my subscription?
The connection and the saved reviews stay. If your subscription is below Premium, the page is locked, the reviews no longer count in the profile and in the score, and they are missing from the list in the reviews overview.
Related articles
- Reviews overview: all reviews
- Request reviews: link and phone
- Review widgets on your website
- Review check: how Feedbax checks
The other sources: Google, Trustpilot, Trusted Shops, ProvenExpert, Clutch, GoodFirms, Sortlist, G2.