The Profile > Services page sets what your company stands for. You choose your services, give each one a percentage share and optionally deepen them with focus areas. This is the most influential page of your profile: it decides in which directories you appear, how strongly you score there and which project requests you can apply to.
The page is fully usable in every subscription, even with Starter.
At a glance
You find the page in the provider dashboard under Profile > Services. The address ends in
?section=profile-services.The page has four blocks: Chosen services, Add services, Weighting and Focus areas.
At least one service is required. The shares of your services must add up to exactly 100 percent, and no share may be 0.
Focus areas appear only for services that have some. The shares of each focus area group must also add up to 100 percent.
You save everything with one Save.
The area counts toward profile progress with up to 100 percent.
How it works
At the top is the note “Show what your company stands for: choose your services and say how your business is split across them. This helps prospects find the right provider.” The page first loads with placeholders. Then the blocks appear.
Chosen services
The heading carries a counter with the number of chosen services. Each service appears as a chip with a cross, whose label reads “Remove {service}”. Without a selection, it says “You have not chosen a service yet. Pick one from the categories below or search for it.”
Add services
The Search for a service field filters all categories at once. It finds whatever has the search term in its name. Without a match, it says “No service found. Try another term.”
Without a search, you choose a category at the top (the categories carry the number of services already chosen in them) and click the services’ cards below.
A click on a card chooses the service, a second click takes it out again. Chosen cards are highlighted.
A newly chosen service starts at 0 percent. You have to give it a share, otherwise you can’t save.
Weighting
The note reads “Distribute 100 percent across your services. The larger the share, the more important the service is for your business.” Each service has a row with a slider from 0 to 100 in steps of five and the current value. With Remove you take the service out.
Above the sliders, a sum shows the status, for example “95% / 100%” with the addition “The sum must be 100 percent.” At 100, the number turns green.
A slider can’t be raised beyond what is left of 100 percent. First lower another share, then you can raise the share you want.
A share of 0 isn’t allowed. Remove the service or raise its share.
Focus areas
The Focus areas block appears only if at least one chosen service has focus areas. The note reads “You can specify focus areas for your chosen services. The shares within each group must add up to 100 percent.”
Focus areas are arranged in groups. If there are several groups, you choose the group at the top. A group with an error carries a red dot.
You choose focus areas via cards, like services. Each focus area gets a slider, like a service. The sum of a group must be 100 percent as soon as you have chosen a focus area in it. Here too, no share may be 0.
If you deselect a service whose group no other chosen service needs any more, the focus areas of that group are dropped automatically.
Saving services and focus areas
Open Profile > Services.
Choose your services via the categories or the search.
In the Weighting block, distribute 100 percent with the sliders.
If the block appears, choose focus areas and weight them to 100 percent per group as well.
Click Save. The button briefly shows “Saving …”, then “Saved.” appears.
If saving fails, the page marks the affected sum in red and scrolls to the first error. If the error is in a group that isn’t open right now, the page opens that group itself.
How many services make sense
Feedbax doesn’t limit the number of services. But the percentage share decides in two places, and both reward focus:
When you apply to a project request, the application assistant requires a share of at least 10 percent in your profile for each service being sought. A service with 5 percent isn’t enough.
In a directory’s delivery score, your share of the matching service or focus area counts directly as points. A share of 40 percent brings 40 points there, a share of 5 percent only 5.
So split your business honestly across a few services with a clear share, instead of ten services at 10 percent each. If you are a little of everything, you fall below the threshold for many requests.
Messages and special cases
| Message | Meaning and solution |
|---|---|
| The shares must add up to 100 %. | The sum of the services or of a focus area group is not 100. This message also appears with no chosen service: choose at least one service. |
| A share cannot be 0 percent. Remove the entry or raise the share. | A freshly chosen service or focus area is still at 0. |
| Please fill in this field. | The selection contains something that no longer exists, or a share outside 0 to 100. Reload the page and choose again. |
| Please check the highlighted fields. | Summary message when there is at least one error. |
| That did not work. Please try again. | A technical error. Try again. |
| The data could not be loaded. Please reload the page. | The profile or the service catalog couldn’t be read. |
Where the details count
Directories: Your services and focus areas decide in which directories you are listed. Without a service, you appear in none.
Automatic approval: At least one service is a requirement. See What your profile needs for approval.
Applying to project requests: each service being sought with a share of at least 10 percent. More on this under Project requests.
Badges and market leaders: One condition for the Top provider badge is a share of at least 10 percent of your offering in a service or a focus area of the directory. See Top provider badges and Market leaders.
Profile progress: At least one service brings 50 percent, at least one focus area 25 percent, and more than one focus area another 25 percent. So for 100 percent you need two focus areas.
Feedbax score
The services affect the delivery part of your Feedbax score both directly and indirectly. Directly: in every directory, your share of its service or focus area goes in as percentage points. If the directory has focus areas, the share of a focus area counts, otherwise that of the service. Indirectly: profile progress counts with up to ten points. How the ranking uses the points is explained under Ranking.
Frequently asked questions
Why can’t I save?
Almost always because the sum isn’t exactly 100 percent or a share is at 0. Look at the sum above the sliders and, for focus areas, at the sum of the respective group. Also check that at least one service is chosen.
I get requests that don’t fit us. What can I do?
The matching runs through this page. Remove services you don’t really offer and distribute the freed-up percentages across the others.
We are full service and really do everything. Shouldn’t we show that?
Put your strongest services first. If you spread widely, you stay below the 10 percent the application assistant requires for many requests, and you score in the directories with small shares.
Why don’t I see a Focus areas block?
None of your chosen services has focus areas. Choose a service that offers some. Then the block appears.
What is the difference between a service and a focus area?
The service is the field of work, for example app development. The focus area deepens it, for example a framework or a field of use. Both have their own shares and belong in their own directories.
How do services and case studies relate?
Case studies carry an expertise. For applications and badges, your profile needs case studies with a matching expertise. See Portfolio.
How do I change a share?
Drag the slider. It jumps in steps of five. If the sum is already 100, first lower another service.