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What is the Feedbax Score?

Elisa avatar
Written by Elisa
Updated over 2 months ago

Choosing the right service provider is often a challenge. The Feedbax Score helps you to get a quick and well-founded overview of the quality and performance of providers. The higher the score, the better a company is ranked in our directories.

How does the Feedbax Score work?

The Feedbax Score rates providers based on two central dimensions: reputation and performance. This combination ensures a transparent and comprehensible classification of service providers.

1. Reputation Score: Trust through verified customer reviews

Real customer reviews are an important indicator of a service provider's quality. Our system gives more weight to current and verified reviews than to older reviews. A provider's online presence also plays a role: companies that actively present their customer reviews show commitment and transparency.

2. Delivery Score: Proven success

The Delivery Score gives you an insight into the actual performance of a service provider. The following are evaluated, among other things:

  • The number and quality of project references (case studies) that provide insight into a provider's expertise.

  • The specialization of the company and its experience in certain service areas.

  • The completeness and informative value of the company profile.

Dynamic updates for maximum relevance

The Feedbax Score is continuously updated so that it always reflects the current status of the providers. This means that you benefit from an up-to-date and realistic market assessment.

Your benefit as a client

The Feedbax Score provides you with a quick and reliable guide when selecting a service provider. You can be sure that companies with a high score impress both in terms of customer ratings and proven performance. This saves you valuable time and minimizes the risk of working with an unsuitable provider.

Use the transparency of the Feedbax Score to make the best decision for your project!

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